Privacy Policy
Last updated: April 30, 2026
This Privacy Policy describes how Allegra Tampa Downtown ("we," "us," or "our") collects, uses, and protects your personal information when you use https://store.tampa-allegra.com (the "Site"), submit a quote request, or place an order. We are committed to protecting your privacy and being transparent about our data practices.
1. Information We Collect
We collect information in the following ways:
Information You Provide
- Account information: name, email address, business name, phone number, billing address, shipping address
- Order information: products ordered, artwork files, project specifications, quantity, payment method (processed by third-party payment providers)
- Communications: messages, quote requests, support inquiries, and any other information you provide when contacting us
Information Collected Automatically
- Usage data: pages visited, time spent on pages, links clicked, products viewed
- Device data: browser type, operating system, IP address, device identifiers
- Cookies and similar technologies: see our Cookie Policy for details
2. How We Use Information
We use your information to:
- Process and fulfill your orders and quote requests
- Communicate with you about orders, deliveries, and customer service
- Send marketing communications (with your consent — you may opt out at any time)
- Improve our Site, products, and services
- Comply with legal obligations and protect against fraud
- Personalize your experience and provide relevant content
3. Information Sharing
We do not sell your personal information. We share information only in these limited circumstances:
- Service providers: trusted third parties who help us operate our business (payment processors, shipping carriers, email service providers, hosting providers, analytics services)
- Legal compliance: when required by law, court order, or to protect our rights and safety
- Business transfers: in connection with a merger, acquisition, or sale of business assets
- With your consent: any other sharing with your express permission
4. Cookies & Tracking
We use cookies and similar tracking technologies to operate the Site, remember your preferences, analyze traffic, and improve user experience. You can control cookies through your browser settings. For full details, see our Cookie Policy.
5. Third-Party Services
Our Site uses the following third-party services that may collect information:
- Google Analytics — for website analytics and performance measurement
- Google Maps — for location services and embedded maps
- Google Ads — for advertising and conversion tracking
- Payment processors — for processing payments securely (we do not store full credit card details)
These third parties have their own privacy policies governing their use of your information.
6. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (SSL/TLS), secure payment processing, and access controls.
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but work continuously to protect your data.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for seven (7) years for tax and accounting purposes.
8. Your Rights
You have the right to:
- Access: request a copy of the personal information we hold about you
- Correct: update inaccurate or incomplete information
- Delete: request deletion of your information (subject to legal retention requirements)
- Opt out: unsubscribe from marketing emails (link in every email)
- Restrict: ask us to limit how we process your information
- Portability: request a copy of your data in a portable format
To exercise any of these rights, contact us at info@tampa-allegra.com.
9. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what categories of personal information we collect, use, and share
- The right to request deletion of your personal information
- The right to opt out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your CCPA rights
To exercise these rights, contact us at info@tampa-allegra.com.
10. Children's Privacy
Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated via email or prominent notice on the Site.
